In these unprecedented times we had to consider whether it was appropriate to keep issuing these upholstery production week updates. However, as we supply into the healthcare supply chain with a number of customers, not least our biggest customer Stannah Stairlifts, we are remaining open. It is therefore just as important that we deliver the products on time.
Later this week, a large proportion of our team will go onto furlough as production slows, and again, this means that we need to do everything possible to deliver products on time with a skeleton staff. We aren’t going to shy away from our delivery performance at this time, so we will continue reporting it.
Of course, numbers on this report will drop significantly, as they have this week, but th OTIF % is the important number.
Products Shipped – 1477
Number of different product types shipped – 58
OTIF – 100%
Our 20,000 square foot upholstery factory is designed into manufacturing cells with all our processes built to make our Upholstery Production with an efficient and effective use of resources. This allows our 50-strong shop floor team to produce large quantities of high-quality products in short lead times and deliver on time, every time.
Each cell includes CNC fabric cutting, adhesive spraying for foam, multiple sewing machines and machinists, multiple upholstery benches and quality inspection, packing and despatch benches.
Our team are multi-skilled and experienced so that one day we could be making 1500 identical theatre seats, the next we could make a single banquette seat. Our process is designed to adapt to whatever our customers need from us as we don’t make any of our own products – everything we make is for our business customers that need highly reliable deliveries of a range of products.