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Upholstery Production Week 11

March 16, 2020 by Lee Ness Leave a Comment

Upholstery Production Week 11

The second week of March was back to a more stable output without any major problems, although still the second highest output in terms of product quantity of the year. Due to the more stringent cleaning regimes within the factory due to Corona Virus, we should have been a little less productive but the teams are responding brilliantly. The large delivery of headboards cleared a bit of space in the factory ready for the next batch. Overall, a good week with another 100% OTIF performance.

Products Shipped – 2260

Number of different product types shipped – 67

OTIF – 100%

Click here to read more about our Commercial Upholstery services

Our 20,000 square foot upholstery factory is designed into manufacturing cells with all our processes built to make our Upholstery Production with an efficient and effective use of resources. This allows our 50-strong shop floor team to produce large quantities of high-quality products in short lead times and deliver on time, every time.

Each cell includes CNC fabric cutting, adhesive spraying for foam, multiple sewing machines and machinists, multiple upholstery benches and quality inspection, packing and despatch benches.

Our team are multi-skilled and experienced so that one day we could be making 1500 identical theatre seats, the next we could make a single banquette seat. Our process is designed to adapt to whatever our customers need from us as we don’t make any of our own products – everything we make is for our business customers that need highly reliable deliveries of a range of products.

Filed Under: OTIF Tagged With: britishupholstery, commercial upholstery, globalupholsterysolutions, manufacturing, upholsterer, weareupholstery

Upholstery Production Week 10

March 9, 2020 by Lee Ness Leave a Comment

Upholstery Production Week 10

Week 1 of March gave us a bit of a challenge. Not only did it see the highest number of products in a week so far this year, we also had a slight hiccup. In fairness this wasn’t our fault. Some of our customers free-issue parts to us and once of the shipments was short of a set of parts. This shipment was due out on Wednesday and had a high work content. There were 10 products short. The parts arrived late morning on Wednesday, the production cell reacted like a swat team and the shipment went on time at 3pm. Due to the problem being caused by the customer, they would have rescheduled the shipment which of course would have protected our delivery performance, but it isn’t just about the measure. Our customers problems are our problems, so the shipment went on time!

Products Shipped – 2654

Number of different product types shipped – 75

OTIF – 100%

Click here to read more about our Commercial Upholstery services

Our 20,000 square foot upholstery factory is designed into manufacturing cells with all our processes built to make our Upholstery Production with an efficient and effective use of resources. This allows our 50-strong shop floor team to produce large quantities of high-quality products in short lead times and deliver on time, every time.

Each cell includes CNC fabric cutting, adhesive spraying for foam, multiple sewing machines and machinists, multiple upholstery benches and quality inspection, packing and despatch benches.

Our team are multi-skilled and experienced so that one day we could be making 1500 identical theatre seats, the next we could make a single banquette seat. Our process is designed to adapt to whatever our customers need from us as we don’t make any of our own products – everything we make is for our business customers that need highly reliable deliveries of a range of products.

Filed Under: OTIF Tagged With: britishupholstery, commercial upholstery, globalupholsterysolutions, manufacturing, upholsterer, weareupholstery

Spotlight for International Women’s Day 2020

March 8, 2020 by Lee Ness Leave a Comment

International Womens Day

Further to our general post on our women leaders on International Women’s Day 2020, we are spotlighting our Materials Manager, Lindsay Watson-Jones who manages all our Supplier Accounts for our Commercial Upholstery operations plus our Goods In and Despatch team and has just this week completed her CIPS Level 4 Qualification and is an inspirational figure for others.

Her’s the background on Lindsay from our International Women’s Day post

“After 15 years of working at Stannah Stairlifts, I made the leap to join another part of the Stannah Group, Global Upholstery Solutions Ltd. You’d think after all those years I’d know a bit about stairlift upholstery but there is way more to it than you think!
Working my way from Administrator, Supplier and Customer Account Management, I’m proud to be Global’s Materials Manager which includes Supplier Account Management and looking after our Goods In & Despatch teams.
There is a phrase ‘it’s a man’s world’ but in fact all my reports are male. We have mutual respect for one another and there is certainly no gender conflict. GUS believes if you’re right for the job and you do it well, you can achieve anything.”

After taking on the role of Supplier and Customer Account Management, Lindsay committed to the Commercial Procurement and Supply qualification which included a CIPS accreditation route. The CIPS accreditation arrived this week, just in time for International Women’s Day!

Here is Lindsay’s thoughts on the process:

“I didn’t like school much, I certainly didn’t like exams and still don’t! But courage, determination, and a lot of studying got me through the 5 exams I had to pass to gain my Level 4 Diploma in CIPS. I wont lie, I had a tear of relief and overwhelmed with  pride when the certificate landed on my doorstep.
At nearly 40 years old, I really didn’t think I was ready to go back to the classroom. But with guidance and confidence from my colleagues, I was sure to get through it and I did.
Not forgetting the team at SRSCC who deliver the training and mentoring through the Student Apprenticeship Scheme.
With this qualification and my new found skills, I am more confident in my role as Materials Manager at GUS. The knowledge gained with help me and my team successfully grow the efficiency of the business.”

Filed Under: News Tagged With: britishupholstery, commercial upholstery, eachforequal, globalupholsterysolutions, iwd2020, manufacturing, upholsterer, weareupholstery

Celebrating International Women’s Day 2020

March 8, 2020 by Lee Ness Leave a Comment

At Global Upholstery Solutions, we are proud that as a manufacturing company, we have an equal gender split in our management team and so, on International Women’s Day, we thought we would share a short piece on each of them.

The great polemicist Christopher Hitchens used to say, “There is a cure for poverty has a name, in fact. it’s called the empowerment of women.”

Obviously, Hitchens was talking about third world countries, but the point is worth noting on International Women’s Day 2020. Empowerment of women does great things in any society and is the key to any successful enterprise.

Here is a little on each of our amazing team.

Lia Branco – Head of Design

I gained my degree in Textiles & Surface Design at Buckinghamshire University in 2013 I then began my design career in print design within the fashion and accessories industry.
I joined GUS in 2017, originally as a Sewing Machinist but when the company needed to expand its design capability, my background allowed me to be promoted into that department as Global prefers to promote from within. Two years on, I now head the design department, specialising in  fabric design for both Global Upholstery Solutions and blackswan.

Lindsay Watson-Jones – Materials Manager

After 15 years of working at Stannah Stairlifts, I made the leap to join another part of the Stannah Group, Global Upholstery Solutions Ltd. You’d think after all those years I’d know a bit about stairlift upholstery but there is way more to it than you think!
Working my way from Administrator and Customer Account Management, I’m proud to be Global’s Materials Manager which includes Supplier Account Management and looking after our Goods In & Despatch teams.
There is a phrase ‘it’s a man’s world’ but in fact all my reports are male. We have mutual respect for one another and there is certainly no gender conflict. GUS believes if you’re right for the job and you do it well, you can achieve anything.

Steph Judge – Sales and Business Development Manager

I started off at Global Upholstery as a Production Operative which is where I learned each stage of the manufacturing process in upholstery. I am very fortunate to work for a company who treats males and females as equals. In 2016 I earned the opportunity to enhance my skill-set by offering me a new role as Improvement Coordinator. This led to another role as Customer Account Manager just 5 months later. I am now the Sales and Business Development Manager and working towards a degree in B2B sales.  Not in my wildest dreams did I think I could look after my family, work full time, and study but somehow I am achieving it! A big big thank you to Stannah family and organisation for supporting my education, I am truly grateful of the support and time you have given me which results in the person I am today.

Andrea Westley – Manufacturing Group Leader

After graduating with a 2:1 in Fashion Design I was offered a job as a sewing machinist, 2 years later an opportunity arose to work within the design team. I was able to utilise my pattern making skills from my degree to create designs for upholstery and, with the support of my manager, I was able to learn about traditional upholstery principles. After a couple of years, I progressed to being the Design Manager. In 2015 I put my career on hold for a short time while I started a family, when I returned in 2016 I came back to a very different company after it was sold to Stannah while I was on maternity leave. Juggling two full time jobs (anyone who is a parent will understand this!) was difficult at times but with the support of my work family, I was able to survive. In 2019, I moved into a new role as Manufacturing Group Leader in Commercial Upholstery with a team of 12 people, with my experience working in every department involved I have a very good understanding of what my team can do. At GUS without all of our individual skills and experience, we would not be able to put that extra sparkle into what we do!

Tanya Timms – Marketing and Customer Account Manager

I started working for Stannah almost 20 years ago.  I have always worked in a customer service role from the Telecenter to the Customer Service Department, then spent some time on reception after returning to work after having my twins and then back to sales support. I joined Global Upholstery Solutions three years ago from Stannah originally as an Administrator, I have been there three years and last year I was promoted to my current role as Marketing / Customer Account Manager.

From the International Women’s Day website:

International Women’s Day 2020 campaign theme is #EachforEqual

An equal world is an enabled world.

Individually, we’re all responsible for our own thoughts and actions – all day, every day.

We can actively choose to challenge stereotypes, fight bias, broaden perceptions, improve situations and celebrate women’s achievements.

Collectively, each one of us can help create a gender equal world.

Let’s all be #EachforEqual.

Filed Under: News Tagged With: britishupholstery, commercial upholstery, eachforequal, globalupholsterysolutions, iwd2020, manufacturing, upholsterer, weareupholstery

BCFA Sustainability Forum

March 5, 2020 by Lee Ness Leave a Comment

Our General Manager of Global Upholstery Solutions, Lee Ness, was one of the guest speakers at the inaugural BCFA Sustainability Forum to share our Sustainability journey.

Although Sustainability is a very serious subject, we think the pursuit of Sustainable objectives should be enjoyable, engaging and fun – so we had a recycled, remanufactured and repurposed jacket made just for this event. At Global, we love improving our sustainability performance and we hope we shared that with the attendees.

When Christians have a difficult choice to make, some of them will often ask themselves, What Would Jesus Do?

There is even a hashtag, #WWJD!

For sustainability though, there is only one question. What would Greta Thunberg do?

Greta Thunberg 02.jpg: Anders HellbergDerivative work: Dikson / CC BY-SA (https://creativecommons.org/licenses/by-sa/4.0)

Great Thunberg is a true hero of our age. For us, an imaginary Greta Thunberg sits in judgement on any of our initiatives and challenges us to consider – are we doing enough? Of course the answer is invariably ‘no’ so Ms Thunberg pushes us to do more. In our heads anyway.

We start where everyone probably started – waste. We try to reduce waste at source by using CAD to maximise fabric and wood layouts for our CNC Wood and Fabric Cutting machines.

With the waste we do generate, obviously, everything that can be recycled is recycled, and everything else is waste-to-energy.

sustainability forum

When we tested this against imaginary Greta we got nothing back. Nothing, because this isn’t even hitting the baseline. Everyone does this. Home and business. It’s the equivalent of phoning it in. It has to be done, but it is a bare minimum.

Next, is energy use. Can we improve our energy use? Of course the answer is yes. All the factory lighting is replaced with intelligent LEDs that not only have sensors for movement, time programs and low power settings, they also sense the amount of light coming into the factory through the skylights and adjust their levels accordingly. 

Our vehicles are tracked to ensure they are driven safely and efficiently and scores are monitored for harsh cornering, braking, acceleration, idling and driver reports are sent out. Anyone scoring over 5 points per hour is put on the naughty step.

So, back to Greta. How are we getting on? Hmmm mediocre it seems. We are only doing what everyone does domestically anyway. Again, still bare minimum so Greta is still not impressed.

Okay, what about that energy though? I saw a post from a competitor that 10% of all their energy came from solar panels they had purchased. Initially I thought this sound great! 10%. But then my sneaky engineer brain kicked in and asked ‘What about the other 90%?’ Good question, pesky brain. They could be burning dolphins or white rhino horn for the other 90% as far as we know.

Imaginary Greta is less than happy. What can we do? If only we could supply 100% of our gas and electricity from sustainable sources. Imagine that! But we’d need a massive solar farm and ….Oh hang on. Maybe someone has already thought of this. Turns out they have. We’re in the process of switching to the SSE Green energy tariffs. 100% of the electricity comes from sustainable sources such as solar, hydro and wind, plus 100% of gas comes from agricultural waste gas collection. 100%. That’s a definite tick for Greta, surely?

The next blindly obvious step, and I know everyone reading is already ahead of me, is to eliminate single use plastics. Plastic cups for drinking water was a quick and easy change and we eliminated them practically overnight, supplying everyone with aluminium water bottles.

But we did a study on single use plastic bags, specified by our customers. We were using over 110,000 single use bags per year. Starting with our biggest customer, we have managed to virtually eliminate single use bags either because they were unnecessary or by replacing with recycled paper bags.

Our aim is to keep giving our customers options, obviously we can’t force them, and hoping we can slowly remove everything. We are trialling alternatives to bubble wrap of course and where possible we are looking at returnable packaging.

How about incoming supply? We have the weird paradox where we are buying eco fabrics in single use plastic wraps, which create a lot of waste!

Obviously, we recycle that waste, but wouldn’t it be amazing if there was something we could use to wrap the fabric in, something durable, hard wearing and reusable. Then if we could find someone with a process that could make it into a bag, that would be……..oh wait.

How’s that Greta? Wow, real progress. That’s almost a smile.

Next step for us is what we’re making. Again, our customers dictate what we make and what with, but we can use our expertise, purchasing power and supplier network to give options. Foam is obviously a environmental ‘problem’. A product of the petrochemical industry, that needs lots of chemicals to achieve fire retardancy and then an end of life nightmare.

We’ve been working hard on sourcing an alternative for over a year and can happily say we are now working with Enkev to give us a whole range of sustainable alternatives, our favourite being Cocolok – a product made from Coir, the waste product from Coconut farming which is fully biodegradable and can even be put onto your compost heap at the end of life.

We have also worked with our supply partners Panaz on an eco fabric. We buy hundreds of metres of fabric a week from Panaz so they were happy to work with us to find a perfect eco fabric. The process took around 12 months to complete until we had a product everyone was happy with and EcoTwill was born. EcoTwill is made from recycling plastic bottles so removes waste from the system.

Our reason for requesting EcoTwill was for a project that didn’t come off, but our design agency blackswan has since developed a whole range of fabric designs inspired by the waste plastic that it is made from (X). Panaz will be launching the Bisophaira range around mid year and the one below is called Lonii and is inspired by Sea Turtles. There are 7 designs in the range.

One of our biggest customers has just (last week) launched a new product range of Eco products made by Global Upholstery Solutions using the Panaz EcoTwill and the Cocolok cushioning, the first in their industry and all developed by blackswan and Global Upholstery Solutions.

Greta is starting to look happier, but we’re still not there yet.

Our next step is more strategic. Global Upholstery Solutions will create a full range of Eco Friendly alternatives so that in future, on every quote, the clients will be given an alternative option using sustainable materials. We will also start to brief our customer base on the options that are available to them. We will be tying in with BCFA to make this a CPD module.

But Remanufacturing, Circular Economy Products, Cradle to Cradle methods are the holy grail and our design agency blackswan is releasing a series of concepts over the course of this year, starting next week, to demonstrate the opportunities to be had if we tackle Sustainability at the design stage.

blackswan

Finally, we are about to launch Reupholstery Limited, a company that is specifically set up to reupholster or remanufacture existing products for commercial customers – hospitality, office, theatres, universities etc. We know we aren’t the first or even the only company that is doing this, but we think it is an opportunity to promote the option specifically, rather than as an alternative to an existing solution.

We’re very excited, it seems like imaginary Greta is reasonably happy, but we know this is only the start of our sustainability journey. 

If you would like to discuss any of the above, are interested in the Sustainability Options CPD or the Reupholstery Limited initiative, please contact us.

Filed Under: Sustainability Tagged With: britishupholstery, Change Now, commercial upholstery, environment, globalupholsterysolutions, manufacturing, recycling, sustainability, TITL, Tomorrow is Too Late, upholsterer, weareupholstery

Upholstery Production Week 9

March 3, 2020 by Lee Ness Leave a Comment

Upholstery Production

Week four of February saw another great OTIF performance in our Upholstery Production although a slightly lower total product count. This is due to a set of larger products going through the factory taking a longer time per item and this was also visible in the different product types that were shipped being considerably lower too. We shipped to 8 different customers this week, with a few new ones coming online too.

Products Shipped – 1813

Number of different product types shipped – 66

OTIF – 100%

Click here to read more about our Commercial Upholstery services

Our 20,000 square foot upholstery factory is designed into manufacturing cells with all our processes built to make our Upholstery Production with an efficient and effective use of resources. This allows our 50-strong shop floor team to produce large quantities of high-quality products in short lead times and deliver on time, every time.

Each cell includes CNC fabric cutting, adhesive spraying for foam, multiple sewing machines and machinists, multiple upholstery benches and quality inspection, packing and despatch benches.

Our team are multi-skilled and experienced so that one day we could be making 1500 identical theatre seats, the next we could make a single banquette seat. Our process is designed to adapt to whatever our customers need from us as we don’t make any of our own products – everything we make is for our business customers that need highly reliable deliveries of a range of products.

Filed Under: OTIF Tagged With: britishupholstery, commercial upholstery, globalupholsterysolutions, manufacturing, upholsterer, weareupholstery

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