We invite you to get to know the the heart of our upholstery company. These are the professionals that will care for your upholstery needs and guide you through a successful cooperation:
Global Upholstery Solutions
Working together we make remarkable products
Lees Ness is the General Manager reporting to the Group Directors. As GM, Lee supports the management team and looks after the strategy and business performance at company level.
“ I joined Global Upholstery Solutions at the creation of the company, having transferred from elsewhere in the Stannah Group. I have worked for the Stannah family for 23 years and have been given a wonderful opportunity to bring my experience from a large business and help this company to grow into the business the team deserves”.
As Operations Manager, Phil supports the Line Managers of the two operating departments. Phil is also responsible for our processes, quality performance, regulatory adherence and coordinates our health and safety activities.
“Having fulfilled various roles across many disciplines within Stannah Stairlifts and contributing to growing the business to where it is today, joining Global Upholstery Solutions gives me a fantastic opportunity to use those skills and experience to help get Global to the next level and beyond. It’s hard not to be attracted to the buzz of the company and how everyone is so enthusiastic about where they’re going. There’s a real sense of purpose and everyone picks up on it. I’m glad to be part of it”.
As Sales and Business Development Manager, Steph is the first point of contact for all new customers. Steph is responsible for all stages of the sales cycle from initial research and prospecting to quotation and follow-up. Steph is also responsible for our exhibitions during the year.
“Having worked on the shop floor making products and carrying out quality inspection since 2009 for the previous company, Global Upholstery Solutions gave me an opportunity to do something new. I moved into the role of Improvement Coordinator and carried out the planning of the new factory and introduced kanban. I quickly moved into the Customer and Supplier Account Manager role and gained a lot of experience which I’m now bringing to the Sales and Business Development Manager role. It’s been an amazing journey and I’m now spreading the word about our fantastic business to new customers”.
Andrea’s responsibilities as Design Manager are primarily directed to translating customer requirements into internal specifications. This includes pattern development and liaising between customers and production.
“8 and half years ago, I was fresh out of University with a degree in Fashion design. I started on shop floor by working on the sewing machines but within two years I was promoted to the design team. By using the pattern making skills I learned at University I was able to change my subject matter from people to chairs quickly. I have had many challenges; from small jobs like seating pads to project managing design shows, full pub/restaurant refurbishments and large theatres. I can now use all my experience to work together with customers to resolve their design challenges”.
As Line Manager of our Materials Processing departement, Chris has responsibility for Goods-In, Fabric and Wood cutting, 2nd Ops plus Foam Preparation and Gluing.
“I worked originally as a cutter for the first incarnation of the company. After a break I came back and now find myself with the challenge I never knew I wanted. Although very hard work at times, I find working at Global rewarding and new. We are now pushing the boundaries of what is possible in upholstery and who knows what is possible in the future for us”.
Yvonne’s department of Upholstery and Sewing also covers Inspection and Despatch. The department consists of varied sewing machines including a CNC sewing machine, manual and automated upholstery and our reupholstery service.
“I started work on the sewing machines 27 years ago. After a few years I was promoted to team leader for a while for the sewing area then promoted again to Line manager for the sewing and upholstery, which I’ve been doing for the last 10 years. I believe that every part that leaves our company is a reflection of me personally and so it has to be perfect!”
As Account Manager, Lindsay looks after our customers and our suppliers. Lindsay represents the voice of the customer within our business and ensures our customers get the service level and value they expect from us. For our suppliers, this includes measurement of On-Time In Full (OTIF) to ensure we are able to supply our customers and achieve our OTIF expectations.
“After serving 15 years in other parts of the Stannah Group, in November 2016, I took a huge step and entered the world of Global Upholstery Solutions. Nothing could have prepared me for the role in a business which was worlds away from what I knew, but with the support and guidance from the team I made the role my own. I’ve since shifted positions in the company from Senior Administrator and am now taking on the task of Supplier and Customer Account Manager and with the experience I’ve gained so far, I aim to fulfil it to my full potential”.
Tanya manages the information flow through the the business for our order fulfilment process. From customer orders in, through materials orders for production, scheduling our production work and despatch. Tanya is our first point of contact for all our customers and suppliers.
“I moved to Global Upholstery in June 2017 after working for Stannah Lift Services for 15 years. I have worked in various parts of the Stannah group, all of them being customer service related in some way. I have moved desks twice in the space of three weeks and I have now found my forever home I visited Global Upholstery to get a feel for the company and fell in love with it straight away, I am now fortunate enough to be part of the Global team and am excited to see what the future holds for the company and myself.”